Blog Post

Phone Lines back up and running

  • by Dundas
  • 14 Nov, 2018
Hooray – the phone lines are back to normal. Apologies for any inconvenience caused and thank you for your patience.   The post Phone Lines back up and running appeared first on Dundas Veterinary Group.
Hooray – the phone lines are back to normal.
Apologies for any inconvenience caused and thank you for your patience.
 
by EMMA SHARP 23 Feb, 2024

We are now delighted to offer our clients an online appointment booking service through Petsapp and our webpage.

For clients who have downloaded our Petsapp, this can be done directly from your smart phone or through your online log in. For clients without the app, online booking can be accessed through the web widget on Dundas Vets home page Vets in Edinburgh | Dundas Veterinary Group (dundasvetgroup.co.uk)

If your appointment is for urgent veterinary care then please contact the surgery by phone as we reserve on the day appointments, and our friendly receptionists can arrange a suitable time. We hope that the Petsapp will make it easier for our clients to communicate with us, and us with them, though all branches will continue to be contactable by phone and online through our website.

Best wishes

Dundas Vets

by EMMA SHARP 23 Feb, 2024
We are delighted to welcome back Veterinary Surgeon, Will Chadwick, to the practice.  Will joins us as Clinical Director as part of the Management Team.

He will primarily be working at the Dundas Street and Granton Road surgeries.

We hope you will join us in welcoming Will back to Dundas Vets!
by EMMA SHARP 07 Dec, 2023
Our closures over the festive period are as follows:

Monday 25th December - all branches closed
Tuesday 26th December - all branches closed

Monday 1st January - all branches closed
Tuesday 2nd January - all branches closed.

All other opening hours remain unchanged.
During the closures, if you have an emergency, please call our emergency care provider, e-vets, on 0131 662 1689.

Please ensure you have enough medication for your pet to cover the closures.

We would like to wish all our clients a lovely Christmas and a Happy New Year!
by EMMA SHARP 27 Nov, 2023
Jane Scott sadly retired last week after over 20 years at Dundas Vet Group.
We had a little staff get-together to wish her well with some familiar faces joining us!
by EMMA SHARP 02 Nov, 2023
by EMMA SHARP 06 Oct, 2023
Its time for nominations for the Petplan Veterinary Awards 2024!
If you would like to nominate Dundas Vet Group or a member of the team, please follow the link below.
by EMMA SHARP 06 Oct, 2023
PetsApp is now live!

You can now join PetsApp which allows you to request appointments, order prescriptions and receive reminders for your appointments and routine treatments.

Download the app or head over to www.petsapp.co.uk
by EMMA SHARP 21 Sept, 2023
We are very excited to announce the launch of PetsApp - a digital tool to enhance your experience at Dundas Vet Group.

With appointment reminders, prescription orders and app messages to contact our friendly team more easily and the ability to update you on your pets recovery direct to your phone.

These are just a few of the benefits of the app.

We will give you lots more details when we launch next week!
by EMMA SHARP 12 Sept, 2023
Our Granton, Lochend and Oxgangs surgeries will be closed on Monday 18th September.

Our Dundas Street surgery will be open from 8.30am to 12noon for emergencies only.

Please ensure you have enough medication for your pet to cover the closure.
by EMMA SHARP 01 Sept, 2023
The RCVS has updated their guidance for prescribing veterinary medicines which comes into effect today.

This updated guidance may result in more frequent appointments for some of our clients with the main changes being around the dispensing of flea and worm prevention and controlled drugs.

Please be patient and understanding while we implement these new changes.

For further information, please see the RCVS link below or speak to a member of staff.

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